We are on the cusp of the next big shift in business architectures, driven by the pervasive application of AI and cognitive technologies to the core processes and workflows of organisations. This generational shift will take the digital wave that business and governments are currently surfing to the next level, and transform the way that employees add value and sustain their differentiation.
The Cognitive Enterprise will leverage proprietary data, unique platforms and specialist expertise to achieve its goals. But what will the journey look like and what are the factors for success?
Updated 09 Apr 2018
The next big shift in business architectures, driven by applying AI/cognitive technologies to processes and workflows, can create the Cognitive Enterprise.
Updated 08 Mar 2018
Artificial intelligence is unleashing a new era in customer experience – but many companies lack the strategy and skills to fulfill AI aspirations.
Updated 10 Jan 2018
Read how advancements in artificial intelligence are spawning a new phase of automation: intelligent automation.
Updated 13 Dec 2017
Intelligent machines are transforming the way humans interact with and benefit from technology, and the way businesses operate.
Understand how organisations are capitalising on the potential of cognitive computing and to uncover emerging patterns of adoption.
The Cognitive Advantage Report surveyed 600 decision makers worldwide who are actively engaged in or planning cognitive initiatives.
Read insights from early adopters on driving business value from Cognitive.
% citing as major challenge
Immature IT and tools
Hampering the development of Cognitive solutions
Invest in developing new skill sets
(ie quality of data, integration and converting of data and the volume of data)
Regardless of industry, the organisations that excel in the digital era are those that take the shortest paths to the best results. That means getting the right information in the right hands at the right time. These realities are why more organisations are turning to cognitive solutions.
Here are just a few of the ways early adopters are seizing the cognitive advantage:
Contact centres have turned to cognitive technology to provide more efficient and personalised customer service.
A booster shot for health and wellness
Thinking like a customer
Prescribing a digital transformation for life sciences
Dialling in a new frequency
Understanding customers and risk
A new day in the world of content
Inspiring deeper brand enthusiasm
Enjoy the read and do take the opportunity to subscribe to receive updates.